Kagu Logo

Kagu Privacy Policy

Last Updated: December 12, 2025

Kagu ("Kagu," "we," "our," or "us") provides an AI-powered platform that allows users to upload images, generate GIFs and videos, apply edits, and manage their generated content. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Kagu, including our website, mobile interfaces, APIs, and related services ("Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

A. Information You Provide to Us

1. Media Content

  • Images, GIFs, videos, and other media you upload
  • Text prompts, captions, and editing instructions
  • GIF edits, including overlays, colors, and positioning

2. Account Information

  • Email address or identity from a third-party login provider (e.g., Google Sign-In)
  • Username or display name

3. Payment Information

We do not store your full payment card details.

Payments are processed securely through Stripe, which collects:

  • Name
  • Billing address
  • Partial card details (last 4 digits)
  • Subscription status and transaction history

4. Communications

  • Support requests
  • Email correspondence
  • Feedback or survey responses

B. Information Collected Automatically

When you use the Services, we may automatically collect:

1. Usage Information

  • Pages or screens viewed
  • Features used (uploading, editing, generating content)
  • Time spent in various parts of the app

2. Device and Log Information

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Crash reports and performance metrics

3. Cookies & Analytics

We use cookies and similar technologies for:

  • Authentication
  • Keeping you logged in
  • Measuring performance and usage
  • Analytics (e.g., PostHog)

You can adjust cookie settings in your browser.

C. Information Generated by Our Systems

Depending on how you use Kagu, we may generate:

  • AI embeddings or internal representations
  • GIF/video outputs
  • System metadata (timestamps, IDs, transformations)

We treat these as part of your user data.

2. How We Use Your Information

We use your information to:

A. Provide and Improve the Services

  • Generate GIFs and videos from your media
  • Apply edits and overlays
  • Host and store your content
  • Enhance speed, quality, and reliability

B. Operate Core Functionality

  • Authenticate users
  • Maintain account settings
  • Process payments and manage subscriptions

C. Ensure Safety and Prevent Abuse

  • Detect spam, unauthorized content, or illegal activity
  • Enforce Terms of Service
  • Moderate content if required

D. Analyze Usage and Improve Performance

  • Feature improvements
  • Fix bugs
  • Train internal systems (not for model training unless you explicitly opt in)

E. Communicate With You

  • Send service updates
  • Respond to support requests
  • Notify you about changes to policies or features

We do not use your uploaded images for advertising or external marketing.

3. How We Share Information

We do not sell your personal information.

We may share information with the following categories of third parties:

A. Service Providers

  • AWS (hosting, storage, compute)
  • Stripe (payments)
  • PostHog (analytics)
  • Content moderation vendors (if applicable)

These providers only access data as needed to perform services for us.

B. Legal Compliance

We may disclose information if required by:

  • Law enforcement
  • Court orders
  • Regulatory obligations

C. Protection of Rights

We may share data to:

  • Enforce our Terms of Service
  • Protect our users, property, or systems
  • Investigate abuse or security issues

D. Business Transfers

If Kagu is involved in a merger, acquisition, or sale, your data may transfer as part of that transaction. You will be notified of any material changes.

4. Data Storage, Transfers, and Retention

A. Storage Locations

Data is stored primarily in Amazon Web Services (AWS) infrastructure located in the United States.

B. Security

We use industry-standard safeguards:

  • Encryption in transit (TLS)
  • Encryption at rest (AWS-managed keys)
  • Access controls and auditing
  • Signed URLs for private media

No system is 100% secure, but we work continuously to protect user data.

C. Retention

We retain data only as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your data at any time (see Section 6).

5. Your Choices and Rights

Depending on your location, you may have the right to:

A. Access Your Data

Request a copy of the personal information we hold about you.

B. Correct Your Data

Update inaccurate or incomplete information.

C. Delete Your Data

Request deletion of:

  • Media uploads
  • GIF outputs
  • Account information

We will honor deletion requests unless required to retain data for legal or security purposes.

D. Withdraw Consent

If you opt into optional data uses (like model training), you may withdraw consent at any time.

E. Opt Out of Marketing Emails

Transactional emails cannot be opted out of, but promotional emails can.

To exercise rights, email: kagusoftware@gmail.com

6. Children's Privacy

Kagu is not intended for children under 13 (or the equivalent minimum age in your region).

  • We do not knowingly collect information from children.
  • If we discover that a child has created an account, we will delete it.
  • If you upload images of minors, you must have lawful permission to do so.

7. User-Generated Content and Sensitive Material

By uploading media, you acknowledge:

  • You own the rights or have permission to use the images
  • You understand that images may include identifiable individuals
  • Uploading illegal or harmful content violates our Terms of Service

We prohibit uploads of:

  • Non-consensual deepfakes
  • CSAM or sexual content involving minors
  • Pornographic or violent content
  • Copyrighted characters or materials if you lack permission

Violations may result in immediate account removal.

8. International Data Transfers

If you access the Services from outside the United States:

  • Your data may be transferred to and processed in the U.S.
  • We use appropriate legal safeguards (e.g., Standard Contractual Clauses)

9. Changes to This Policy

We may update this Privacy Policy periodically.

If changes are material, we will:

  • Send an email notification
  • Post a notice on our website

Continued use of the Services after changes take effect constitutes acceptance of the updated policy.